Delivery and Refund Terms

Our digital services are automatically activated in your account after payment confirmation.

• Premium account features are activated immediately after payment approval.
• API access keys are automatically generated after account activation.
• Premium support services are available from the subscription start date.

Special activation processes may apply for enterprise solutions.

Our refund policy for digital services is subject to the following conditions:

• Full refund for cancellation requests within the 14-day trial period.
• Monthly subscriptions are refundable if cancelled within the first 7 days.
• Annual subscriptions are eligible for prorated refund if cancelled within the first 30 days.
• Refund terms for custom enterprise packages are determined within the contract.

Please contact our support team for refund requests.